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Quality of Service: Making it Really Work (McGraw-Hill Quality in Action) Quality of Service: Making it Really Work (McGraw-Hill Quality in Action) by etc., John Ovretveit, Bo Edvardsson, Bertil Thomasson

Quality of Service: Making it Really Work (McGraw-Hill Quality in Action)

by etc., John Ovretveit, Bo Edvardsson, Bertil Thomasson


ISBN 13: 9780077079499

Format: Hardcover (293 pages)
Publisher: McGraw-Hill Publishing Co.
Published: 01 Aug 1994

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